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Frequently Asked Questions (FAQ)

AMBI outdoor table lamp

Q.

How long is the AMBI Lamp battery life?

A.

AMBI Lamp uses a long-life Li-ion battery that allows for a range of 7-10 hours of use. The time of use will vary depending on the dimmable setting on your lamp.

Q.

Is AMBI Lamp waterproof?

A.

AMBI Lamp is verified with an IP40 resistance rating. This means that it is protected against any object greater than 1mm but it has no protection against liquids. 

Q.

What is AMBI's shipping policy?

A.

AMBI has FREE shipping for all domestic purchases within Australia. 

Q.

Where can AMBI Lamp be used?

A.

The cordless function of AMBI Lamp allows it to be easily moved and used anywhere at your convenience.. AMBI Lamp is most commonly used as a bedside table lamp, used for lighting for private and commercial dining and used for ambient lighting throughout the house.

Q.

How long does AMBI lamp take to charge?

A.

AMBI Lamp takes on average 3-5 hours to recharge to full battery.

Q.

How do I dim my AMBI Lamp?

A.

The Dimmable feature on AMBI Lamp is controlled through touch. Simply rest your finger on the centre circle on the top of the AMBI Lamp and hold your finger there until you reach the desired light level.

Q.

Does AMBI Lamp have a warranty?

A.

AMBI Lamp has a warranty lasting 2 years. If you experience any problem with your AMBI Lamp you can contact us or simply return it by using the return label provided, at no additional cost. We will then send you a brand new AMBI Lamp.

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